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Service Center

Welcome to Our Service Department

At Bill Gray Volvo, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

Our Service Staff

Ben Moyer
Service and Parts Director





Brad Hudson
Service Advisor



Kevin Fritz
Service Advisor



Albert Malone
Service Advisor






Hours

  • Monday: 7:30 am - 6 pm
  • Tuesday: 7:30 am - 6 pm
  • Wednesday: 7:30 am - 6 pm
  • Thursday: 7:30 am - 6 pm
  • Friday: 7:30 am - 6 pm
  • Saturday: 8:30 am - 2 pm
  • Sunday: CLOSED

Contact Information

Bill Gray Volvo

2897 Washington Road

McMurray, PA 15317
sales Sales:
724-949-1555
service Service Department:
724-949-1555

Service Department News & Events

Volvo Genuine Service


Volvo?s commitment to automotive excellence is exemplified in our three core values ? safety, quality and environmental care. The fact that you chose Volvo says something complimentary about your values, too. It sets you apart from other drivers as an individual who expects and appreciates superior quality, mile after mile, without compromising safety, driving pleasure, or the environment. It?s all part of the unique enjoyment of owning a Volvo, a special feeling of confidence that your car can and will go the distance. Volvo Genuine Service is our ongoing commitment to you: to keep your Volvo performing smoothly long after other cars have given up.

Volvo Genuine Service offers:
· factory-trained technicians
· expert inspection/evaluation
· fixing the car right the first time
· factory technical procedures
· Volvo diagnostic equipment
· Volvo special tools
· genuine Volvo parts
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Roadside Assistance

 

Most membership benefits are applicable 24 hours a day. Membership covers your Volvo when in need of assistance no matter where you travel in the United States.

Eligibility
Roadside Assistance and towing coverage applies to your new or pre-owned Volvo and any licensed driver driving it with your permission anywhere in the United States. All other Volvo On Call benefits are available only to the Volvo owner of record and spouse.

Your Membership Card
Your Volvo On Call membership card will be sent to you approximately 30 days after delivery of your Volvo. Please keep this material in your glove box for identification in the event you need Volvo On Call services. In the meantime, you may use the card provided in your membership package in the back of the Volvo On Call Manual.

Terms of On Call Membership
Your Volvo On Call membership begins when you receive your new Volvo and continues without charge for four years. The expiration date will appear on your membership card. Volvo On Call services are applicable only to your Volvo. If you sell your Volvo, your On Call membership may be transferred to the new owner/lessee for the balance of the original four-year term.

Membership Dues
There is no charge to you for your initial 4-year membership on your new vehicle. Upon the expiration of the initial 4-year term, you may purchase annual extensions of your membership. The member will not be required to pay any sum in addition to the amount specified in the contract, for any services thus specified. You can cancel the purchased extension at any time. Upon such cancellation, the prorated, unused portion of the annual membership dues shall be refunded to you with no other deductions.

 

This is the only number you need to know to get local emergency service, 24 hours a day, anywhere in the United States: 1-800-638-6586 (1-800-63-VOLVO).

Roadside Assistance by Authorized Servicer Includes the Following for Emergency Start:

If your Volvo won't start, we'll attempt to start it. If it can't be started, it will be towed subject to the towing options:

Tire Service
We will change a flat tire with your inflated spare tire. If you don't have a spare tire, you will be towed, according to the towing options. We do not cover the cost of a tire repair, the installation of a new tire onto the wheel, or the second service call to return a repaired tire to the disabled vehicle. If your tires are covered under warranty, refer to information in your glove box for warranty coverage.

Fuel Delivery
We'll have an emergency supply of fuel delivered to you. You only have to pay for the gasoline/diesel fuel. There is no charge for delivery.

Winching
We will provide winching service in the event of an accident to extract your vehicle from mud, snow or a ditch.


For more information on Volvo Roadside Assistance click here.

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Your privacy is important to us.

Bill Gray Volvo takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.